eCollection PIN Usage

Beginning March 7th, 2022, your library card PIN will be required to access your account on the app. Our goal is to make this transition as smooth as possible for you.

If you have not recently accessed your library account through the library’s website or in-person at a self-checkout station, we encourage you to try logging into your account to verify your PIN.

If you have forgotten your PIN, you can go to the Forgot My PIN page and reset it.

In the event that you may have lost your library card and are at risk of not being able to log back into your account in the app as a result, please visit one of our locations with a valid photo ID and proof of current address to get a replacement library card.

If you have any questions, concerns, or difficulties, feel welcomed to contact us.